Prerequisites
- A saved workflow draft.
- An API key created in the Console and a telephony configuration for outbound calls.
Configure the trigger
- Add an API Trigger node and choose a descriptive trigger path.
- Keep the trigger enabled while testing; a disabled trigger returns not found.
- Copy the test or production URL shown on the node.
- Send a POST request with the required call destination and any initial context.
- Use the test URL for draft verification, then use the production URL after publishing.
Constraints and failure states
The trigger path is limited to 36 letters, numbers, hyphens, or underscores. Test mode runs the latest draft and falls back to the published agent when no draft exists; production runs the published agent. Requests require theX-API-Key header, and a selected telephony configuration must belong to the same organization.